Passengers may think they are just booking a ticket, but airlines' clever design tricks are quietly picking their pockets.
CCPA said the primary issues raised in the notices included 'deficiency in service'. This includes lack of proper response from customer support, driver refusing to take payment by online mode and insisting for cash only.
As many as 26 top e-commerce companies, including Zepto, BigBasket and Zomato, have given an undertaking that their platforms are free from misleading claims and unfair trade practices which constitute 'dark patterns', the government said on Thursday.
The government is coming up with this new law, replacing the Consumer Protection Act 1986, which will incorporate the revised 2015 UN guidelines on consumer protection.
Bangladesh's newly-elected Prime Minister Tarique Rahman pledged to strengthen the rule of law and ensure the country is a safe land for people of all faiths, while also addressing corruption and improving law and order.
The court is hearing appeals against a CCI order imposing a penalty on Meta and WhatsApp.
A bench of Justices Vikram Nath and Sandeep Mehta termed the exorbitant rise of airfares by airlines as "exploitation" and asked the Centre and the Directorate General of Civil Aviation (DGCA) to file their replies to a PIL seeking binding regulatory guidelines to control the unpredictable fluctuations in airfare and ancillary charges imposed by private airlines in India.
Usually, in the western view, corporate success is attributed to efficiency, organisational structure, and scale. R Gopalakrishnan and Harish Bhat argue that philosophy, culture, and the transmission of values are more important for sustaining growth and profitability of an enterprise over a period of time.
The National Zoological Park (NZP) in Delhi is facing allegations from its workers' union regarding the death of a jackal. The union claims the animal suffocated inside a bear den after staff used chili powder and fire to force it out. The incident has sparked calls for an independent inquiry and raised concerns about animal welfare protocols at the zoo.
Consumer Affairs Minister Pralhad Joshi said on Thursday said the Consumer Protection Authority (CCPA) has issued a notice to Apple Inc regarding alleged performance problems with iPhones following the iOS 18+ software update.
Consumer Affairs Minister Pralhad Joshi said on Thursday that the Consumer Protection Authority (CCPA) has issued notices to cab aggregators Ola and Uber for alleged differential pricing for identical rides based on the user's mobile operating system -- Android or iOS.
The exemption of individual life and health insurance premiums from the Goods and Services Tax (GST) enables the insurance industry to make products affordable and attractive, said Ajay Seth, chairman of Insurance Regulatory and Development Authority of India (Irdai) at the Business Standard BFSI Insight Summit 2025.
Recent years have been turbulent for the insurance industry due to direct and indirect tax reforms, regulatory overhaul and other external pressures. The events cumulatively slowed growth rate to single digits from the high teens seen earlier.
The World Health Organisation (WHO) has issued an alert against three "substandard" oral cough syrups identified in India and urged national regulatory authorities worldwide to immediately notify it if these are detected in their country.
From Rs 73k to over Rs 1.2L between January-December 2025 -- is buying gold in 2026 still sensible?
'The directives to enhance last-mile funding, consider revival funds, and systemic reforms across the sector are expected to revive stalled projects, improve accountability, and accelerate the delivery of affordable and mid-income housing.'
A phone number and e-mail are often enough for a fraudster to trick a lender into pulling your report and disbursing a loan.
The government on Wednesday asked e-commerce platforms to conduct annual internal audits to make sure that they are not resorting to manipulative tactics to mislead consumers and prevent them from making right choices -- a technique commonly referred to as dark pattern -- and submit reports to the Department of Consumer Affairs (DoCA). It comes just a week after Uber was issued a notice by the Central Consumer Protection Authority (CCPA) over its "advance tip" feature.
'The government is putting insurance in the same category as food, which is essential for life.' 'Now this is an opportunity for the sector to focus on the consumer.'
A case has been registered against the founder of Ola Electric and other senior officials following the suicide of an engineer who accused them of harassment and non-payment of dues.
Consumer rights regulator CCPA has ordered a detailed probe into complaints related to alleged "deficiencies" in services and electric two-wheelers manufactured by Ola Electric. The Central Consumer Protection Authority (CCPA) headed by Nidhi Khare has directed the Director General (Investigation), who is also head of the Bureau of Indian Standards (BIS), to investigate this matter.
The panel will examine the reasons behind the emergence of dummy schools and their role in encouraging full-time coaching at the cost of formal schooling, and will suggest ways to mitigate the issue.
The Food Safety & Standards Authority of India (FSSAI) on Tuesday asked e-commerce and quick-commerce food operators to ensure a minimum shelf life of 30 per cent or at least 45 days before products expire at the time of delivery. The order follows rising concerns over violations of food safety standards in quick-commerce and e-commerce.
'It is high time to recognise that this is the greatest issue India is confronting.' 'Even the BJP should be raising concerns because polluted air suffocates everybody's child.'
The court upheld the guidelines and imposed Rs 1 lakh cost each on the petitioners to be deposited with the CCPA towards consumer welfare.
There is need for buyers to understand cancellation rules before entering into a purchase agreement with a developer.
Given that a sizeable part of this money is part of the coveted current accounts and savings accounts, it is surprising that banks are not in a hurry to revive these accounts, notes Tamal Bandyopdhyay.
DPDP Act (2023) gives individuals the right to decide how their personal data is collected and used. For many businesses, this means reworking longstanding data practices, notes Ravi Duvvuru.
The Central Consumer Protection Authority (CCPA) on Thursday directed e-commerce entities to sell specified ayurveda, siddha and unani drugs only after customers upload valid medical prescriptions from registered doctors on the platforms.
Market regulator Sebi has warned Ola Electric Mobility for violating listing norms by sharing store expansion plans on social media before informing stock exchanges, according to a regulatory filing by the company. In a letter to the company by Sebi, shared on BSE by Ola Electric Mobility, the market regulator took exception to the dissemination of information regarding plans for a four-fold expansion of the company-owned store network by December 20, 2024.
Clearly, some of the bullishness of the early days has gone missing. Ola's market share is slipping amid rising competition from incumbents like Bajaj Auto and TVS.
If India caves in to US pressure as Trump hopes it will, he will further try to blackmail it into submission, points out Ramesh Menon.
Registering the agreement for sale remains the most reliable way for a homebuyer to secure their legal and financial interests.
Traders' body CAIT has filed a complaint with the Ministry of Consumer Affairs against a Flipkart advertisement featuring Bollywood star Amitabh Bachchan on the upcoming Big Billion Days sale, terming the advertisement as "misleading". The Confederation of All India Traders (CAIT) in its complaint to the Central Consumer Protection Authority (CCPA) termed the advertisement "misleading" and against the country's small retailers. It has also sought withdrawal of the advertisement, according to a statement. CAIT demanded that a penalty be imposed on Flipkart as per relevant provisions of the Consumer Protection Act for "false or misleading advertisement" and imposition of a Rs 10 lakh fine on Bachchan.
'If you watch songs like Acha Ji Main Haari Chalo Maan Jao Na, Lag Ja Gale or Jhumka Gira Re, you'll notice they're not just a distraction. There's a story unfolding within them.'
The Supreme Court on Friday said lawyers and professionals with 10 years of experience will be eligible for appointment as president and member of the state consumer commission and district forums.
An online company would show a particular price to the customer and then quickly increase the cost after analysing consumer behaviour or detecting any kind of desperation.
'Buyers should be provided either a fixed possession date or a firm date for the start of construction.'
Suddenly, the legendary advertising line -- a diamond is forever -- is losing its shine.
Pending consumer dispute cases are at an all-time high.
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